FREQUENTLY ASKED QUESTIONS

COSMETIC TATTOOING

  • Cosmetic tattooing uses a tattoo machine to implant pigment into the skin to give a make up like effect on the skin. It can help define shape or add fullness to the brows.

  • - Reduce time getting ready in the morning
    - Save money on regular tinting appointments
    - Rebuild confidence
    - Wake up made up
    - Great for when going on holidays and swimming lots
    - Water proof make up for people that sweat or swim a lot

  • Cosmetic Tattooing is not a painful procedure. There is minimal discomfort for some and depending on each individuals pain threshold however a topical anaesthetic gel is used during the procedure to ensure maximum comfort

  • Two appointments will be needed. A touch up appointment will take place 6 weeks post your initial appointment.

  • Cosmetic Tattooing is considered a permanent procedure as you will not be able to wash your result off. However your body will naturally metabolise the pigment slowly over the years. It generally lasts from 1-10 years, it can last even longer. Traces of pigment will always be present.

    As cosmetic tattoos age the pigments may alter over time. The pigments which were initially implanted into your dermis break down at different speeds and this is because the larger molecules are harder for your body to metabolise. If your body is holding onto the larger molecules it is common to be left with hues of colours which in turn may require neutralisation.

    Neutralisation is the process of implanting either a orange, green or yellow pigment to bring the colour back to its original state

  • - Stop using skin/blood thinners (VIT A, Glycolic Acids) on the brow area 2 weeks prior to appointment.

    - DO NOT consume alcohol, fish oil, caffeine or take any blood thinners (Aspirin, Ibuprofen, Niacin) 48 hours before your procedure, this may cause excessive bleeding and may affect your results.

    - No botox/filler 2 weeks before the appointment or 2 weeks after the appointment.

    - No tattooing on pregnant or breastfeeding women.

    - Cannot tattoo people that are prone to keloid scarring

  • Your brows will appear dark and intense for 3-4 days however will then begin to fade. Possible flaking of the tattooed area may occur revealing a soft make up like appearance.

  • The day of your appointment you will need to super gently pat the eyebrows with a wet wipe every1-2hours. Day 3 you will begin using your after care balm that is provided to you at your appointment.

    A few main things to keep in mind after your appointment; no sweating for 48hours, no wetting for 1 week, no product on the tattooed area for 2 weeks (around the brows is fine), avoid sun and sleep on your back.

  • A Sunscreen of SPF-50 should be applied daily after healing and is required to help keep colour true. Sun exposure will make the colour soften faster.

    Fading speed depends on your skin type, lifestyle, sun exposure, pigment colour used, broken capillaries, and if any chemical peels were done after your procedure.

    If you are planning a chemical peel, laser treatment or other medical procedure, please inform the technician that you have had a cosmetic tattoo. They MUST avoid the tattooed area.

  • No. Due to OHS no one is aloud to be in the room while the tattooing procedure is taking place. We have a reception waiting room and plenty of retail shops and cafes within meters of the clinic.

SKIN NEEDLING

  • The Skin Needling device penetrates tiny needles into the top layers of the skin causing controlled trauma activating the skins natural wound healing response triggering collagen growth factors to treat fine lines, pigmentation, acne, scarring, pores and overall skin rejuvenation.

  • Skin Needling is a results driven treatment. There is some discomfort associated with the treatment however the treatment is quick and well worth it when you see the results.
    Numbing is not used in the clinic for this treatment as it can affect the skins reaction to the treatment therefore affecting the overall result

  • Skin needling can treat all of the below:

    - Pigmentation
    - Acne
    - Pitted or raised acne scarring
    - Scarring in general
    - Stretch marks
    - Fine lines and wrinkles
    - Rejuvenation
    - Loose skin

  • This will differ on the desired outcome and what it is that we are treating.

    Generally most clients will have 4-6 sessions 3-6 weeks apart.

  • - DO NOT consume alcohol, fish oil, caffeine or take any blood thinners (Aspirin, Ibuprofen, Niacin) 48 hours before your treatment, this may cause excessive bleeding.

    - No botox/filler 2 weeks before the appointment or 2 weeks after the appointment.

    - Cannot be pregnant or breastfeeding

    - Cannot treat people that are prone to keloid scarring

    - Must have skin prepped 2-4 weeks prior to treatment

  • Your skin will feel tight and sensitive and appear red like mild sunburn or a red appearance similar to after exercise. This will last 24-48hours. Day 4-5 you may experience some dryness to the skin that may last a day or two.

  • The day of the treatment you will leave the skin to heal naturally and allow for the wound healing response to be stimulated. The next day you are able to use gentle skin care as normal (no actives for a few days post treatment) .

    No excessive work outs for 48hrs

    No hot steamy showers/saunas for 48hrs

    No swimming for in chlorine for 1 week

    Absolutely NO direct sunlight on the treated area

    Change pillow case nightly to avoid bacteria rubbing on the treated area

  • To ensure a healthy skin the following is recommended:

    EFA supplements

    Sunscreen daily!

    A good cosmeceutical grade home skin care routine

    In clinic treatments

  • No. Due to OHS no one is aloud to be in the room while the skin needling treatment is taking place. We have a reception waiting room and plenty of retail shops and cafes within meters of the clinic.

dermaplaning

  • Dermaplaning is a pain free manual exfoliation treatment that removes the build up of dead skin cells and vellus hair (peach fuzz) from the top outer layers of the skin.

  • Better product penetration

    Flawless make up application for daily use or just before an event

    It is a form of exfoliation removing any build up of dead skin cells

    A pain free hair removal treatment

  • Dermaplaning is a completely pain free treatment, in fact most clients find it very relaxing

  • This treatment can be performed as a once off before an event or a as regular as 4-6 weeks depending on hair growth and personal preference.

  • Please arrive with no make up if possible

  • This is a no down time treatment. You will leave the appointment fresh faced and glowing

  • Keep hydrated

    Ensure use of SPF

    No hot steamy showers night of treatment

  • No, the only things that can change the growth of the hair is medication and hormones.

    When your hair grows back you may find it a little more noticeable as you have gotten used to having no hair

  • No. Due to OHS no one is aloud to be in the room while the skin needling treatment is taking place. We have a reception waiting room and plenty of retail shops and cafes within meters of the clinic.

facial PEELS

  • A chemical peel is a technique used to improve and smooth the texture of the skin. Facial skin is mostly treated, and scarring can be improved. Chemical peels are intended to remove the outermost layers of the skin. To accomplish this task, the chosen peel solution induces a controlled injury to the skin.

  • Removes old, dead skin cell build up

    Reduces acne break outs

    Minimises appearance of pores

    Reduces the appearance of acne scarring

    Stimulates collage and elastin production

    Evens out skin tone and texture

    Reduces pigmentation

  • Most peels will have a tingly sensation however depending on the depth and level of the peel you may experience more tingling. This will be discussed prior to treatment

  • Some peels can be performed as a once of treatment for a nice glow up however it is recommend for optimal results to do a course of peels. That could be anywhere form 3-6 peels generally with 4-6 weeks apart.

  • Depending on the level peel you have there may be some slight redness and heat to the face for a few hours post treatment or the deeper the peel you will experience a mild sunburn appearance and feel for 1-2 days post peel and on day 4-5 experience flaking.

  • No picking or touching skin post treatment

    Avoid direct sunlight until healed

    Avoid products with active ingredients

    Ensure use of SPF when healed

    Avoid chlorinated water until healed

  • No. Due to OHS no one is aloud to be in the room while the skin needling treatment is taking place. We have a reception waiting room and plenty of retail shops and cafes within meters of the clinic.


CANCELLATION POLICY

Clients are required to give a minimum of 48 hours notice to reschedule or cancel an appointment. If no notice is given within 48 hours then the booking fee paid will be forfeited no matter what reason is provided.  

Clients who do not show up to their appointments with the required notice will not be able to schedule another appointment until another booking/booking fee is made.

booking fees AND PAYMENTS

When booking a service a booking fee will be charged and is required for all services to secure the appointment, which can be booked online.

All booking fees paid are NON REFUNDABLE and NON TRANSFERABLE.
No refunds will be offered for change of mind.​

If you cancel your appointment with sufficient notice, your booking fee will remain on your account as a credit and can be used towards other services however will not be refunded nor transferred to a gift-voucher.

We accept the following payments

  • Cash

  • Bank Transfer at appointment

  • Afterpay

​Please note if you choose to use to finalise your balance for your booking, if the payment is declined by the merchant, you are required to pay your balance in full via Eftpos or Cash on the day. Please ensure to have your Afterpay card installed on your phone prior to your appointment.

APPOINTMENT ETIQUETTE

Unfortunately we cannot accommodate late arrivals more than 15 minutes. If you are visiting for the first time, please allow more than adequate time for traffic and parking.

Our salon policy is that children or additional guests cannot attend appointments with you. 
This is for their own safety and the comfort of our clients. 

TERMS AND CONDITIONS